Tees, Esk and Wear Valleys Mental Health Trust staff says patients might be at risk after new electronic patient record system rollout

Whistleblowers at the North East's scandal-hit mental health trust have raised serious concerns about a "faulty" medical record system rolled out this year.  

Patients are being "put in danger" by the new CITO records system at Tees, Esk and Wear Valleys Mental Health Trust (TEWV), two staff members have told the Northern Echo. 

An anonymous worker, who is part of the trust's emergency mental health services, said they have had difficulty uploading and accessing next-of-kin information, allergies, triggers, risk ratings, and assessments for patients who are in the throes of a mental health crisis. 

TEWV responded, saying patient safety was their "top priority", and that "the system is stable and functional" despite "localised issues". 

Full story here

Source: The Northern Echo, 1 August 2024

Related reading

• Electronic patient record systems: Putting patient safety at the heart of implementation (Patient Safety Learning, 31 July 2024)