An 86-year-old man died after lying in the road waiting more than four hours for an ambulance, his family have said.
George Ian Stevenson was hit by a car near his home in Johnstown, Wrexham county, last Wednesday. His family said the first 999 call was made at 19:31 GMT, and the ambulance did not arrive until 23:37 GMT.
The Welsh Ambulance Service is looking into the incident, but said that at the time of the call, all its vehicles were already committed to other patients.
Two off-duty paramedics stopped to help, but were reluctant to move him in case they caused further injury.
Mr Stevenson's granddaughter, Ellie Williams said on the night of the accident it was raining, freezing and foggy.
She said: "Left there for four hours, begging for help, waiting for help. And that makes us so sad.
"A hard-working man who has paid his taxes all his life and paid into the system has been let down when he's needed them the most, and I just can't quite comprehend what has happened to him."
Source: BBC News, 8 March 2022
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