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melanie newton

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    It took me 2 days to read the report, it was so distressing, the experiences of families was truly awful. However, my later reflection made me wonder about the experiences of staff, and I wonder if we need a two prong response to absolutely make sure that all staff experience a great working environment so that service users get great care. For me, the need to create and sustain a psychologically safe environment is paramount to addressing some of the issues. Mel Newton RN
Registered address: Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ

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