Summary
Objective:
To determine whether patients/family members interviewed could identify at least one contributing factor for the event they experienced. Secondary objectives included understanding the way patients/family members became aware of adverse events, the types of contributing factors patients/family members identified for different types of adverse events, and recommendations provided by patients/family members to address the contributing factors.
Originally published in Health Services Research.
Patients as partners in learning from unexpected events (October 2016)
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