Dylan's Story (Welsh Ambulance Services University NHS Trust)

Summary

In December 2022 Dylan Cope, a 9 year old boy, died of sepsis after being discharged from hospital. A coroner in Newport found the boy's death “would have been avoided if he had not been erroneously discharged”, and said what happened "amounts to a gross failure of basic care”.

In this video from Welsh Ambulance Services University NHS Trust, Dylan's parents explain what happened when he became unwell and deteriorated, and the how delays and failures in his care had a devastating impact.

They highlight the need for compassionate responses when someone has died or suffered following failures or mistakes in care, and describe how they were engaged with following Dylan's death.

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