THIS Institute podcast: Access to primary care and improving healthcare systems (26 February 2025)

Summary

The growing pressure of workload and staff shortages – and the decline in patient satisfaction in primary care in the UK – is a topic that’s generating a lot of discussion in healthcare. 

Host Kristina Wanyonyi-Kay and guests Patrick Burch, Georgia Black, and Sean Manzi discuss: 

• How might increasing access to NHS care and changing how pathways are navigated impact a patient’s experiences of the healthcare system? 
• The power of multidisciplinary teams in tackling complex problems by defining the right pathway 
• How does a busy GP make a judgment call when they’re balancing the pressures of time, capacity, and urgent patient needs? 
• What is the system level approach, and what trade-offs have to be made?