Summary
Krista Haugen is National Director of Patient Safety for US-based emergency and patient relocation services provider Global Medical Response. In this interview, she describes how her 25-year career as an emergency medicine nurse has influenced her approach to safety and patient care. She discusses her personal experience of being involved in an accident as an air-ambulance flight nurse, and how this caused her to look at safety and risk management from a systems perspective, focussing on building a just culture where safety is optimised through organisational reflection and learning.
Interview: Krista Haugen - National Director, Patient Safety Global Medical Response (June 2022)
https://www.airmedandrescue.com/latest/long-read/interview-krista-haugen-national-patient-safety-global-medical-response
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