Northern Ireland Public Services Ombudsman: Patient safety conference resources (March 2024)

Summary

In March 2024 the Northern Ireland Public Services Ombudsman (NIPSO) brought together a range of voices to help look at ways of improving patient safety and public trust in our health and social care system.

With a keynote address from Sir Robert Francis KC, the conference looked at issues such as how to build an open learning culture, and how to design systems which have the interests of patients at their core.

The conference report, presentations and recording are available.

Content

• Conference report (16.3 MB, pdf)
• Conference programme (18.47 MB, pdf)
• Opening and keynote address (6.37 MB, pptx)
• Building an open and just culture (4.57 MB, pptx)
• Patient-centred safety systems (10.6 MB, pptx)
• Implementing an effective learning culture (6.22 MB, pptx)
• Addressing inequalities in patient safety (22.26 MB, pptx)
• Presentations (3.7 MB, pptx)