Summary
This three-part webinar series is hosted by the WONCA Working Party on Quality and Safety. It aims to highlight key findings from the OECD’s Patient-Reported Indicator Surveys (PaRIS) and support family doctors in using this data to advocate for stronger, more responsive primary care systems worldwide.
Content
Webinar 1: Does Healthcare Deliver? A Global Look at Patient-Reported Data in Primary Care
Speaker: Dr. Candan Kendir, OECD
Dr. Kendir introduced the methodology and results of the first PaRIS survey cycle, which gathered data from over 107,000 patients and 1,800 practices in 19 countries. She highlighted key findings around access, care continuity, self-management support, and patient trust — and made the case for why family doctors are essential to the success of the next survey cycle.
Webinar 2: Patient Reported Outcomes and Experiences in Slovenia and Czechia
Speakers: Prof. Zalika Klemenc-Ketiš, Prof. Bohumil Seifert, Viviana Martinez-Bianchi M.D.
This session examined why Slovenia and Czechia performed strongly in the PaRIS survey despite moderate health spending. The presenters explored how strong family medicine systems, long-term continuity, and high patient trust contributed to excellent outcomes and experiences — with reflections on how these lessons may be relevant in other contexts.
Webinar 3: Measurements behind Patients’ Voices: PROMs and PREMs in OECD PaRIS
Speaker: Prof. Jose Maria Valderas, Chair, WONCA Working Party on Quality and Safety
Prof. Valderas unpacked the scientific framework behind PaRIS, including the survey’s development process, validated measures (such as PROMIS-10 and the WHO Well-being Index), and the OECD’s “PaRIS 10” indicators. He shared insights into cross-country variations and highlighted future efforts to expand the survey into low- and middle-income countries.
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