Summary
Transitions of care among ambulatory sites are vulnerable to patient safety gaps. Patients who transition from one ambulatory care facility clinician to another are especially vulnerable to patient safety errors. This is due, in part, to a lack of effective communication and patient engagement in shared decision-making.
Content
This toolkit provides strategies, tools, and education to help staff who work in ambulatory care facilities prepare patients for new and follow-up appointments in order to prevent errors during transitions in care.
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