Healthcare Excellence Canada - Safety conversations: Resources for healthcare providers and leaders

Summary

Safety conversations are an important step in building a proactive patient safety culture. They’re a respectful discussion about safety between two or more people involved in organising, delivering, and seeking or receiving care. This collection of tools and resources, from quick tip sheets to comprehensive reports and frameworks, aims to help healthcare professionals to have effective safety conversations and support safer care of older adults.

Content

How to have safety conversations: A resource for healthcare providers

How to have safety conversations: A resource for patients and caregivers

“What makes you feel safe” posters

Presence of Safety - This document describes how Healthcare Excellence Canada is supporting a transformative shift from seeing safety as the absence of harm, to a more holistic approach that fosters safe, inclusive care. 

Engagement capable environments organizational self-assessment tool 

A journey we walk together: Strengthening indigenous cultural competency in health organizations 

Canadian quality and patient safety framework evaluation