The Patient Association's response to the PHSO Complaint Standard Framework (September 2020)

• Commissioning
• Competency framework
• Patient death
• Patient safety strategy

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https://www.pslhub.org/learn/organisations-linked-to-patient-safety-uk-and-beyond/government-and-alb-direction-and-guidance/nhs-england/the-patient-associations-response-to-the-phso-complaint-standard-framework-september-2020-r3136/

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by Patient Safety Learning (edited)

28 September, 20206 yr · 1,652 views

Summary

The Patient Association's response to the PHSO: Complaint Standards Framework. Summary of core expectations for NHS organisations and staff.

See also Patient Safety Learning's response to the framework.

The Patient Association's response to the PHSO Complaint Standard Framework (September 2020) https://www.patients-association.org.uk/Handlers/Download.ashx?IDMF=1abece49-5bcb-4155-838e-ffa33cc3…

Edited 28 September, 20206 yr by Patient Safety Learning

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