Summary
MIT Sloan experts offer a systematic approach to organisational resilience that can help leaders manage risk and rebound rapidly when catastrophic events strike.
Content
In their executive education course, “Building Organizational Resilience: A System Approach to Mitigating Risk and Uncertainty,” Carrier and Levi lay out a playbook for improving organisational resilience. They advocate for an approach that leans on systems thinking and continuous improvement to help organisations identify problems before they occur.
They also detail how to identify the right intervention points in operations and the supply chain to help an organisation stop or recover from an evolving critical situation before its impact turns catastrophic. In this article they summarise the key advice from their resilience framework.
"It starts at the top with C-suite executives who are fully committed to understanding what’s happening on the front lines so they can ask the right questions and be open to the right recommendations and actions."
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