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Rob Behrens and Henrietta Hughes: Joint letter to the Permanent Secretary of the Department of Health and Social Care (8 February 2024)

by Patient Safety Learning

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Summary

Ombudsman, Rob Behrens and Patient Safety Commissioner, Henrietta Hughes, have written a letter to the Government sharing their joint concerns regarding what they see as the confrontational culture created by the complaints process in some areas of the NHS that undermines patient safety. 

Rob Behrens and Henrietta Hughes: Joint letter to the Permanent Secretary of the Department of Healt… https://www.patientsafetycommissioner.org.uk/wp-content/uploads/2024/02/Joint-letter-to-DHSC-8-Feb-2…
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