James Reason Lecture: Hope is not a plan: What can healthcare learn from safety critical industries? (Patient Safety Congress 2018)

Summary

Professor Alison Leary, Chair of Healthcare & Workforce Modelling, London South Bank University, delivers the James Reason lecture at the 2018 HSJ Patient Safety Congress on work force and safety and discusses the complexity of demand.

Content

What will I learn?

Professor Leary offers insights from her Winston Churchill Fellowship visiting organisations such as NASA to investigate approaches to safety cultures and systems:

• Understand what these high reliability organisations do to handle risk, encourage safety cultures, utilise data and workforce.
• Learn what approaches your organisation could adopt to improve patient safety and workforce issues across the board.