NHS Resolution Podcast: Learning from emergency department claims (6 November 2023)

Summary

The total value of clinical claims associated with emergency medicine was nearly £700m in 2022/23, making them the second highest total value of claims by speciality. This podcast focuses on clinical negligence claims from the emergency department, and how insights from claims data can be used by emergency medicine teams to help improve safety.

Hosted by Justine Sharpe from NHS Resolution's Safety and Learning team, the episode features guests from NHS England’s Getting It Right First Time team and the Royal College of Emergency Medicine. Topics covered include:

• The key themes and recommendations from NHS Resolution's 2022 ED reports, including discussion of cauda equina and aortic dissection
• How to use local claims data from NHSR and operational performance data from GIRFT to inform safer patient care
• Insights into specialty reviews and handover, communication and the importance of multidisciplinary ED teams.