Resources for setting up learning from excellence reporting

Summary

Safety in healthcare has traditionally focused on avoiding harm by learning from error. This approach may miss opportunities to learn from excellent practice. Excellence in healthcare is highly prevalent, but there is no formal system to capture it. We tend to regard excellence as something to gratefully accept, rather than something to study and understand. The preoccupation with avoiding error and harm in healthcare has resulted in the rise of rules and rigidity, which in turn has cultivated a culture of fear and stifled innovation. It is time to redress the balance. It is believed that studying excellence in healthcare can create new opportunities for learning and improving resilience and staff morale.

This page is for useful resources for setting up and maintaining an excellence reporting programme:

Content

Resources

• LfE Quality Improvement Toolkit (based on PRAISe project)
• Quick start up guide LfE (July 2016)
• LfE top 10 tips (Jan 2017)
• How to get started – a few tips from our experience
• Framework for “reverse SIRI” (now named IRIS) – adapted from Appreciative Inquiry methodology
• Template (in MS word) for IRIS meetings
• Example LfE FAQs – for you to adapt for your organisation
• Mini-AI template – Mini-AI template, as used in PRAISe project
• 10 uses for LfE & AI
• LfE how to set up checklist
• LfE Appreciation card template – front
• LfE Appreciation card template – back