Matrons Handbook (January 2020)

Summary

The matron's role has evolved since publication of the matron's 10 key responsibilities in 2003, and the matron's charter in 2004.

Some aspects remain the same: providing compassionate, inclusive leadership and management to promote high standards of clinical care, patient safety and experience; prevention and control of infections; and monitoring cleaning of the environment.

The role has also grown significantly, to include: workforce management, finance and budgeting, education and development, patient flow, performance management and digital technology and research.

Using the handbook

This handbook is a practical guide for those who aspire to be a matron, those who are already in post and for organisations that want to support this important role.

It can be used to prepare ward, department and service leaders for the matron's role and to support newly appointed matrons.

• Individual matrons can use this handbook to support their practice, and as part of their professional development discussions with their employer.
• Directors of nursing can use this handbook to support matrons and the development of those who aspire to this role.
• Local context will be important and should be considered when using the handbook.