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The fallacies of work-as-imagined: presentation by Steven Shorrock at HSJ Patient Safety Congress (3 July 2019)

by Patient Safety Learning (edited)

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Summary

In this talk, Steven Shorrock outlines seven fallacies of work-as-imagined, concerning outcomes happen, how people work, how we design and implement, and how we think. A number of examples provided by healthcare workers are given. The talk was given at the HSJ Patient Safety Congress 2019.

Content

Presentation slides

Video of presentation (29:21)

Edited by Patient Safety Learning

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