What is a Gemba Walk? (SSDSI)

Summary

This blog describes the Gemba Walk technique, a popular LEAN management method. During a Gemba Walk, leaders gain valuable insight into the flow of value within the organisation by visiting the workplace and interacting with employees. Leaders also learn new ways to support their employees. The approach encourages collaboration between employees and the leaders. The article covers:

• What is a Gemba Walk?
• Three important components of the Gemba Walk
• Gemba Walk planning, execution and follow-up
• Get the team ready
• Develop a plan
• Follow the Value Stream
• Never lose sight that the process as a problem (not the people)
• Keep a record of your observations
• Ask questions
• Do not suggest changes during the walk
• Participate in teams
• Who should go on a Gemba Walk?
• Follow up with employees
• Return to the Gemba
• An example Gemba Walk Checklist