Summary
To overcome the problem of development teams losing sight of the detail of processes they are trying to improve, Toyota developed what they call a 'Gemba Walk'. The translation of the term from the root Japanese word is 'the real place' or 'the place where value is created'. This article describes how a Gemba Walk works, how it has been adapted for different industries and the value of engaging both leaders and employees in the process.
What is a Gemba Walk and why is it important? (17 January 2018)
https://www.sixsigmadaily.com/what-is-a-gemba-walk/
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