Summary
This report from the Partnership for Change explores one of the most persistent challenges patients face: poor care co-ordination. It draws on insight from across the health charity sector to offer a clear and practical vision for improving how care is delivered and experienced in the NHS.
The Partnership for Change is a collaboration of ten leading patient groups brought together and funded by Pfizer.
Content
The report outlines a set of recommendations to help the NHS, and wider health systems, put patients at the centre of co-ordinated care. The report recommendations are to:
- Measure patient experience and act on the data.
- Make communication between healthcare, professionals and patients simpler, quicker, and more efficient.
- Proactively build a culture of collaboration.
- Take a holistic approach to care for long-term conditions.
Related reading on the hub:
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- Care co-ordination for people with long-term conditions: Patient Safety Learning’s response to HSSIB investigation
- #NavigatingHealth—Enabling every patient, every time, system-wide
- The challenges of navigating the healthcare system
Connected care: Transforming care coordination (Partnership for Change, April 2025)
https://www.pfizer.co.uk/files/Connected-Care-Report-April-2025.pdf
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