Summary
The Great Ormond Street Hospital for Children is one of London’s most respected health care institutions. Despite their long history of success, hospital leaders wanted to explore new ways to improve patient safety and decrease medical errors.
In their efforts to deliver the best possible outcomes, they turned to a surprising source of inspiration. It turns out that many health care errors occur during transitions, such as transporting a patient into surgery. In rapidly changing, high-stakes moments, split-second errors can lead to disastrous outcomes.
Instead of studying other hospitals, the leaders at Great Ormond Street turned to Ferrari’s Formula One pit crew team.
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