NHS productivity is critically important but widely misunderstood from the top to the bottom of the system (24 November 2023)

Summary

Productivity is misunderstood at every level in the NHS, not least because the leadership so often use the word to mean something entirely different. So what is it and what are the big misunderstandings about it?

In his LinkedIn post, Stephen Black discusses what productivity is and what misunderstandings are feeding the problem.