Human Factors in healthcare workshop (Robert Galloway)

Summary

‘Human factors’ is the science of improving performance by understanding individual or team behaviour and cognitive biases. This can allow a redesign of clinical systems and environments to improve patient safety. This course aims to help healthcare professionals understand human factors in complex healthcare setting and can be delivered as a full day, half day or a conference talk. It was developed by Professor Robert Galloway, Emergency Medicine Consultant at University Hospitals Sussex NHS Trust.

The course covers:

1. the principles of ‘human factors’–why errors occur.
2. human cognitive biases (in memory, reasoning, decision-making).
3. practical skills and tools to improve individual/team performance and patient safety.

You can email Rob Galloway for more information on booking this course.

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