Human factors, capability and capacity, and workforce safety – presentation from Kathleen Mosier, Sara Albolino and Huda Amer Al-Katheeri at the WHO's 'A Decade of Patient Safety 2020-2030'(February 2020)

Summary

Presentation from WHO's 'A Decade of Patient Safety 2020-2030: Formulating Global Patient Safety Action Plan' patient safety meeting in Geneva.

Content

Key learning points

Education and training of healthcare workers

• Equip the workforce with the fundamental knowledge and skills of human factors/ergonomics.
• Support, promote and embed the discipline in the practitioner’s professional training and development.
• Empower participation in human factor/ergonomic initiatives.
• Draw on existing expertise.

Organisational commitment

• Comprehensive, resilient, proactive patient safety programme.
• Safety culture (not punitive to individual).
• Risk management system.
• Programme evaluation, meaningful and informative indicators, continuous learning and improvement.

Attachments