Safety Talks Podcast: Human Factors in Healthcare - Culture, Communication, and Change (28 March 2025)

Summary

In this episode Dr Paul Grime, Chairman of the Safer Healthcare and Biosafety Network, is joined by Professor Peter Brennan, consultant surgeon and leading voice on Human Factors in healthcare. Together they explore how better understanding of Human Factors can improve staff and patient safety, reduce error, and shift culture away from blame. Drawing on insights from aviation, real-life NHS incidents, and Peter’s extensive research, this conversation tackles everything from toxic hierarchies and communication breakdowns to the power of kindness and just culture.

Safety Talks is a podcast series as part of the Safety for All Campaign, launched to shine a light on the symbiotic relationship and benefits of integrating the approach to deliver healthcare worker safety and patient safety.