Exploring the effects of learning from excellence: a qualitative study of staff perspectives (5 February 2024)

Summary

Learning from excellence is a non-hierarchical system for staff to report episodes of good practice that they observe in the workplace, aiming to share learning from good practice, in line with the Safety-II approach. This study aimed to analyse staff perspectives of the impact of a learning from excellence system in place at a hospital in the south east of England.

The results showed that perspectives on the impact of learning from excellence were generally positive, particularly regarding the benefits for staff morale and motivation.