Summary
In recent years, University Hospitals Coventry and Warwickshire NHS Trust (UHCW) has applied the Virginia Mason Production System to its NHS setting. Through a trust-wide focus on eliminating waste, reducing variation, and putting the patient first in every process, the results have been significant and have included demonstrable improvements to patient care, staff engagement, and financial savings.
This episode of the HFMAtalk podcast sits down with two clinical staff from the trust about how the system has been embedded, what the results have been, and how finance has been key to driving real change throughout the process.
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