Summary
It is easy to underestimate people’s health literacy needs, because those needs can be hidden or people can be reluctant to admit that they haven’t understood the information they have been given. This toolkit by The Health Literacy Place contains a range of resources to help healthcare professionals better understand and meet the health literacy needs of their patients.
Content
This toolkit includes information on the five recommended techniques for good health literacy practice:
- Teach back
- Chunk and check
- Use simple language
- Use pictures
- Routinely offer help with paperwork
It also includes information and training on these topics:
- Access to healthcare
- Communication strategies
- Encouraging patient questions
- Informed consent
- Long term conditions
- Medicine Management
- Self-management
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