A user centred design blueprint for NHS trusts (29 December 2022)

Summary

This blog shares extracts and learnings from 'A user centred design blueprint for NHS trusts', a dissertation written by Tracey Watson for her Degree Master of Science in Digital Health at Imperial College. In her dissertation, Tracey sought to answer the question: "What are the key success elements of user centred design that need to be understood in order to gain use and optimise digital transformation?" She investigated her question through semi-structured interviews with NHS Trust executives, change practitioners and user centred design experts. This blog summarises Tracey’s exploration of the challenge and context for user centred design in NHS trusts.

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