Mostly about the people: What we know about people’s experiences of digital healthcare, and how we can fill gaps in our knowledge (Patient Experience Library, 10 October 2023)

Summary

This document from the Patient Experience Library aims to map the evidence base for patient experience in digital healthcare. We shine a spotlight on areas of saturation, we expose the gaps and we make suggestions for how research funders and national NHS bodies could steer the research to get better value and better learning.

Content

Key insights from the report

1. A growing evidence base on digital healthcare from the point of view of patients and public is now in plain sight.
2. We now have the basis for better prioritisation.
3. We can now focus on the people.

Attachments