This article, published in JAMA, tells the story of a 6 year-old boy who was initially misdiagnosed, which led to months of agony. Here, his mother, Thalia Margalit Krakower MD, asks that the medical community shift focus from promoting a false sense of perfection to one that embraces humility enough to apologise as essential to the healing process.
"A deep cultural shift is needed in medicine to openly acknowledge and understand that imperfection is part of being human – no one knows everything, makes every diagnosis without delay, answers every patient message, or even delivers an apology just right. It is our humanity that makes us vulnerable to make mistakes and also empowers us to connect and heal."
- Safety of candour: how protected are apologies in open disclosure?
- When the Duty of Candour becomes personal by Sarah Seddon
- Mothers Instinct: Reframing Duty of Candour in our hearts and minds – a blog by Joanne Hughes (15 October 2020)
- AvMA: Regulating the duty of candour. Requires improvement (October 2018)
- Barts Health NHS Trust: Duty of Candour training film (April 2016)
- Nursing and Midwifery Council. Openness and honesty when things go wrong: the professional duty of candour (June 2015)