The Kind Organisation (6 February 2025)

Summary

In this BMJ Leader article, Stephen Swensen outlines the concept of 'The Kind Organisation'—an organisation that prioritises the workforce’s mental, physical, social and spiritual wellbeing. He argues that when organisations help their people do better, patients get better experience and outcomes, and the organisation's financial results improve. The article describes how an integrated systems approach that cultivates staff agency, coherence, belonging and positivity is needed for the best work environment. It outlines nine validated actions that improve staff well-being are presented.