Summary
Joe Rafferty, Chief Executive of Mersey Care NHS Foundation Trust, explains Mersey Care's strategy to pursue 'perfect care' and why it requires a cultural shift that is dependent on a paradigm shift in mind-set, behaviour and practice.
Psychological safety as a cornerstone of improvement: blog by Joe Rafferty, Mersey Care (17 May 2021)
https://nhsproviders.org/news-blogs/blogs/psychological-safety-as-a-cornerstone-of-improvement
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