The Kings Fund: Improving NHS culture

Summary

It is now accepted that healthy cultures in NHS organisations are crucial to ensuring the delivery of high-quality patient care. The Kings Fund developed a tool to help organisations assess their culture, identifying the ways in which it is working well, as well as the areas that need to change.

Content

The content covers six characteristics fundamental to a healthy culture:

• Inspiring vision and values
• Goals and performance
• Support and compassion
• Learning and innovation
• Effective teamwork
• Collective leadership.