Summary
In the NHS, improving workplace culture is vital to providing a safe environment for patients. If staff are too scared to speak up when something goes wrong, it can endanger the lives of people in their care.
That's why culture is so important to the Health Services Safety Investigations Body, who are brought in when there are concerns about patient safety.
Their interim Chief Executive Dr Rosie Benneyworth speaks to Caroline Kenyon about why investing in patient safety saves lives – and ultimately saves money.
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