An interview with Douglas Findlay on why culture is important for patient safety (2 October 2019)

Summary

At the second annual Patient Safety Learning conference we interviewed Douglas Findlay.

Patient Leader at the Royal Berkshire NHS Trust, Douglas discussed why culture is important for patient safety, why it so hard to change the culture of an organisation and what we can do to help make culture better for patients and staff.

Content

View video (3:31)