Diffusion of innovations in service organizations: Systematic review and recommendations (2004)

Summary

This article in The Milbank Quarterly summarises an extensive literature review addressing the question, "How can we spread and sustain innovations in health service delivery and organisation?"

The authors identify three key outputs of the systematic review:

1. A parsimonious and evidence-based model for considering the diffusion of innovations in health service organisations
2. Clear knowledge gaps on which further research on the diffusion of innovations in service organisations should be focused
3. A robust and transferable methodology for systematically reviewing complex research evidence