Wessex AHSN: RESTORE2

Summary

RESTORE2 is a physical deterioration and escalation tool for care/nursing homes based on NEWS2 and has been a key element of the process of implementing NEWS2 within care Homes, initially across Wessex and subsequently nationally via the AHSN network.

In July 2019 RESTORE2 won a Parliamentary Award for Excellence.

Content

RESTORE2 was co-produced by West Hampshire CCG and Wessex Patient Safety Collaborative. It is designed to support homes and health professionals to:

• Recognise when a resident may be deteriorating or at risk of physical deterioration
• Act appropriately according to the residents care plan to protect and manage the resident
• Obtain a complete set of physical observations to inform escalation and conversations with health professionals
• Speak with the most appropriate health professional in a timely way to get the right support
• Provide a concise escalation history to health professionals to support their professional decision making.

The full series of six videos about implementing and using RESTORE2 in care home settings, together with some case study based scenarios can be viewed below.