Helping patients navigate the immediate release of medical records: MedEd, a novel patient engagement technology (18 September 2024)

Summary

Through online health portals, patients receive complex medical reports without interpretation from their healthcare provider. This study evaluated the usability of MedEd, a patient engagement tool providing definitions of medical terminology in breast pathology and radiology reports. People who underwent a normal screening mammogram were invited to complete semi-structured interviews where they downloaded MedEd and discussed their download experience. The authors then evaluated the acceptability, appropriateness and feasibility of MedEd. Participants reported ease of downloading and navigating MedEd while raising concerns about privacy and others’ abilities to download.