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NHS Complaints Summit: Focusing on the 2021 NHS Complaint Standards

Event details

Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints are welcomed and lead to change and improvements in patient care.

The conference will also reflect on managing complaints regarding COVID-19 – understanding the standards of care by which the NHS should be judged in a pandemic and in particular responding to complaints regarding delayed treatment due to the pandemic.

For more information visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/nhs-complaints-summit  or email kate@hc-uk.org.uk

hub members can receive a 20% discount. Email info@pslhub.org for discount code.

Follow on Twitter @HCUK_Clare #NHSComplaints

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