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DTSTART:20210328T020000Z
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DTSTART:20211031T020000Z
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SUMMARY:NHS Complaints Summit: Focusing on the 2021 NHS Complaint St
	andards
DTSTAMP:20211020T111352Z
SEQUENCE:0
UID:595-1-ee2a5ec9cbd1b5a75b4ec5d63ec903ec@www.pslhub.org
ORGANIZER;CN="Patient Safety Learning":noreply@pslhub.org
DESCRIPTION:\n	Through national updates\, practical case studies and in 
	depth expert sessions the conference aims to improve the effectiveness of 
	complaints handling within your service\, and ensure that complaints are w
	elcomed and lead to change and improvements in patient care.\n\n\n\n	The c
	onference will also reflect on managing complaints regarding COVID-19 – 
	understanding the standards of care by which the NHS should be judged in a
	 pandemic and in particular responding to complaints regarding delayed tre
	atment due to the pandemic.\n\n\n\n	For more information visit https://ww
	w.healthcareconferencesuk.co.uk/conferences-masterclasses/nhs-complaints-s
	ummit  or email kate@hc-uk.org.uk\n\n\n\n	hub members can receive a 20%
	 discount. Email info@pslhub.org for discount code.\n\n\n\n	Follow on Twit
	ter @HCUK_Clare #NHSComplaints\n\n
DTSTART;VALUE=DATE:20211201
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