Workplace violence is a growing crisis in healthcare, with staff facing far greater risks than workers in other industries. This Institute for Healthcare Improvement (IHI) course gives healthcare leaders the tools to assess risks, implement reliable prevention strategies, and apply standardised frameworks that strengthen workforce safety.
Guided by expert faculty, participants will gain practical skills and resources to build safer, more resilient care environments.
After completing this online course, you will be able to:
Build reliable risk assessment and response systems that reduce incidents of violence and incivility while improving overall workforce safety.
Use standardised data and measurement frameworks to track incidents, identify patterns, and evaluate prevention efforts.
Create and lead interdisciplinary threat management teams that bring together clinical, security, legal, and organisational perspectives.
Navigate legal and regulatory requirements to ensure compliance, reduce liability, and strengthen prevention strategies.
Apply validated screening tools and communication methods to identify risks early, escalate concerns appropriately, and prevent violence.
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