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  1. ALL
    DAY


    16 September 2025

    This interactive and practical course will provide a structured approach to investigating falls. You will be guided through gathering the evidence, conducting a detailed analysis of the issues and production of the final report using a blame-free, systems-based approach.
    This one-day training session will equip delegates with the skills to manage and investigate different types off falls. The day will be case study led and delegates will have the opportunity to ask questions pertaining to their own area of practice. Different types of learning responses will be explored, such as PSII, AAR, Swarm Huddles and thematic reviews.
    KEY LEARNING OBJECTIVES:
    What is a slip, a trip and a fall?
    Choosing different types of learning responses.
    How to recognise the systemic, human, intrinsic and extrinsic factors associated with different types of falls.
    Undertaking effective site visits.
    Focus on organisational learning through systemic analysis.
    Practical report writing skills.
    Register
    hub members receive a 20% discount. Email [email protected] for discount code.

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    16 September 2025      17 September 2025

    Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
    This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
    purpose of patient safety incident response framework introduction to complex systems, system thinking and human factors restorative just and learning culture duty of candour involving staff in incident response involving patients, families and carers in incident response improvement science and developing system improvement plans general response techniques interviewing and asking questions conducting observations, understanding work as done systems frameworks response types patient safety investigation planning, analysis and report writing commissioning and oversight of an internal investigation a high-level overview of system-based response tools Who should attend:
    Lead investigators; Executives, commissioning, and service leads for investigations; Investigators supporting or overseeing patient safety incident investigations
    Facilitator: Jo Perruzza is a former mental health nurse and has been a clinician, a clinical leader and a senior manager in mental health provider organisations. With a passion for patient safety and an expert in psychological safety she brings experience of leading internal and external investigations.
    Register
    hub members receive a 20% discount. Email [email protected] for discount code.

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  2. 11
    :00


    16 September 2025 11:30      12:30

    IAPO, the International Alliance of Patients’ Organizations, and the Patients for Patient Safety Observatory warmly invite you to the global webinar: “Engaging Families and Communities, Protecting Every Newborn and Every Child”.
    This webinar is being organised to mark World Patient Safety Day 2025 aligned with the theme ‘Safe care for every newborn and every child – Patient safety from the start!’.
    Date: Tuesday, 16 September 2025 Time: 13:30-14:30 CEST This 60-minute session brings together international experts to share proven practices and amplify family and community voices in creating safer healthcare systems for newborns and children worldwide.
    Webinar panellists include:
    Dr Neda Milevska-Kostova - Patients for Patient Safety Observatory [Moderator] Dr Ayda Taha - Patient Safety and Quality of Care Unit, World Health Organization [Moderator] Dr Neelam Dhingra-Kumar - Joint Commission International Ida Ferdinandi - Early Childhood Development, UNICEF Montenegro Leanne West - International Children's Advisory Network Register here.
    IAPO-P4PS WPSD 2025 Webinar_Banner.pdf

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