This conference focuses on recognising and responding to the deteriorating patient, and ensuring best practice in the use of NEWS2. The conference will include national developments, including recommendations on NEWS2, the national PIER approach to the effective management of acute physical deterioration in health and care, the November 2025 NICE Sepsis Guidance, and implementation of Martha’s Rule. The conference will also include reflections on implementing the recommendations from the Healthcare Safety Investigation Branch report Investigation into recognising and responding to critically unwell patients.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/virtual-online-courses/deteriorating-patient-summit or email [email protected]
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hub members receive a 20% discount. Email [email protected] for a discount code.

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Training to support the development of expertise involving patients, families, carers and staff when things go wrong, in line with NHS guidance, based upon national and internationally recognised good practice. To include the duty of candour and ‘being open’ principles.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
Duty of candour regulations
Being open and apologising when things go wrong
Challenges/complexities associated with cases where there is more than one investigation
Effective communication, including dealing with conflict and difficult conversations
Effective involvement of those affected by a patient safety incident throughout the incident response process to ensure a thorough and richer investigation
Sharing findings
Signposting and support: including loss, trauma and stress
WHO SHOULD ATTEND
Lead investigators conducting patient safety incident investigations
Executive and service lead for duty of candour
Executive and service lead for patient safety
Executive and service lead for the supporting response to patient safety incidents
Investigators supporting patient safety incident investigations
Register
hub members receive a 20% discount. Email [email protected] for discount code.

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Root Cause Analysis (RCA) is an established and dynamic investigation tool endorsed by the Institute of Healthcare Improvement (IHI) in the USA and utilised by healthcare organisations across the globe to better understand patient safety incidents. The IHI define RCA as:
This one-day intensive and interactive masterclass will provide insights into how RCA is being used effectively by healthcare and non-healthcare organisations across the world to enhance safety. RCA relies on the creation of a skilled team of investigators, working together to look beyond surface-level symptoms. By following a clear seven-step process and by embracing a range of established RCA techniques, healthcare teams can collaborate to make their patients safe.
RCA continues to be used around the world by healthcare teams to better understand and learn from their patient safety incidents. While it is no longer an approved learning response under the NHS Patient Safety Incident Response Framework (PSIRF), many care and non NHS organisations continue to use RCA as a structured and effective approach for understanding incidents and improving safety.
The course is facilitated by Tracy Ruthven and Stephen Ashmore who have significant experience of undertaking patient safety reviews in healthcare. They were commissioned to write a national RCA guide by the Healthcare Quality Improvement Partnership.
Register
hub members receive a 20% discount. Email [email protected] for discount code.

Event details