Root Cause Analysis (RCA) is an established and dynamic investigation tool endorsed by the Institute of Healthcare Improvement (IHI) in the USA and utilised by healthcare organisations across the globe to better understand patient safety incidents. The IHI define RCA as:
This one-day intensive and interactive masterclass will provide insights into how RCA is being used effectively by healthcare and non-healthcare organisations across the world to enhance safety. RCA relies on the creation of a skilled team of investigators, working together to look beyond surface-level symptoms. By following a clear seven-step process and by embracing a range of established RCA techniques, healthcare teams can collaborate to make their patients safe.
RCA continues to be used around the world by healthcare teams to better understand and learn from their patient safety incidents. While it is no longer an approved learning response under the NHS Patient Safety Incident Response Framework (PSIRF), many care and non NHS organisations continue to use RCA as a structured and effective approach for understanding incidents and improving safety.
The course is facilitated by Tracy Ruthven and Stephen Ashmore who have significant experience of undertaking patient safety reviews in healthcare. They were commissioned to write a national RCA guide by the Healthcare Quality Improvement Partnership.
Registered address:
Patient Safety Learning, China Works SB203, 100 Black Prince Road Vauxhall, London, SE1 7SJ
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