Attend
Events happening today
-
ALL
DAY
04 June 2024 05 June 2024
Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.
This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:
purpose of patient safety incident response framework
introduction to complex systems, system thinking and human factors
restorative just and learning culture
duty of candour
involving staff in incident response
involving patients, families and carers in incident response
improvement science and developing system improvement plans
general response techniques
interviewing and asking questions
conducting observations, understanding work as done
systems frameworks
response types
patient safety investigation planning, analysis and report writing
commissioning and oversight of an internal investigation
a high-level overview of system-based response tools.
Register
Community Calendar 0 Comments -
8
:00
04 June 2024 08:30
This is for those in NHS Trusts in England only. This practical course is aimed at those who are planning to use, or may already be using, After Action Review (AAR) as one of their learning responses to patient safety events. It will also be useful for those in Patient Safety Incident Response Framework (PSIRF) oversight roles. The course is includes:
Defining what After Action Review is. Understanding the principles of After Action Review. Discussing the attributes needed to be an After Action Review facilitator. Exploring how to conduct an After Action Review. Reflecting on the value of After Action Review. Learning objectives:
Define what After Action Review is. Understand the principles of After Action Review. Know the attributes needed to be an After Action Review facilitator. Understand how to conduct an After Action Review. Register
Community Calendar 0 Comments -
9
:00
04 June 2024 09:00 15:30
The Duty of Candour, introduced in 2014, requires healthcare professionals to be honest with patients when things go wrong. They must also be open with colleagues, employers, and relevant organisations and participate in reviews and investigations when requested. Our training developed with industry experts - Peter Walsh, the ex-Chief Executive of AvMA, who is well known for his pioneering work on the Duty of Candour, and Carolyn Cleveland, who specialises in training professionals in dealing with difficult emotions and conversations and doing so with empathy, understanding perspectives.
The training focuses on empathy and compassion and equips you to navigate the Duty of Candour effectively.
The training will cover the following areas:
Overview of the Duty of Candour Legislation Requirements and expectations of the Care Quality Commission (CQC) The importance of empathy and compassion in implementing the Duty of Candour Balancing compliance with the human side of the duty Empowering and supporting individuals responsible for the Duty of Candour Understanding the emotional component behind the duty Providing evidence of compliance with the legislation Impact of meaningful interactions on patients, families, and colleagues Avoiding harm when providing an apology Price:
£245 + VAT per person
Discounted rate for bookings of 3 or more: £220 + VAT per person
Event details and booking page
Discount Code – Early bird 10% discount code valid until 2 April
Hub discount code: DoC-Hub-10
Alternatively, the training can be delivered in-house at your organisation, either in person or online. Please enquire for details by emailing [email protected]
Community Calendar 0 Comments
