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Events happening today
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ALL
DAY
09 March 2022
This National Virtual Summit focuses on the New National NHS Complaint Standards that were published in March 2021 and are due to be introduced across the NHS in 2022. Through national updates, practical case studies including NHS Complaints Standards early adopters sites, and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints are welcomed and lead to change and improvements in patient care.
The conference will also reflect on managing complaints regarding Covid-19 – understanding the standards of care by which the NHS should be judged in a pandemic and in particular responding to complaints regarding delayed treatment due to the
pandemic.
For further information and to book your place visit https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/nhs-complaints-summit or email kate@hc-uk.org.uk
hub members receive a 20% discount. Email info@pslhub.org for a discount code.
Follow on Twitter @HCUK_Clare #NHSComplaints
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09 March 2022
This one day masterclass will focus on Safety Management Systems (SMS) in healthcare. It will look at how other sectors and organisations have developed SMS to improve safety. SMS is a systematic and proactive approach to managing safety risks. A formal management system or framework can help you manage health and safety. Use of SMS can be generally interpreted as applying a quality management approach to control safety risks. Put simply, effective safety management systems use risk and quality management methods to achieve their safety goals. All Clinical Staff and Team Leads should attend.
Further information: https://www.healthcareconferencesuk.co.uk/conferences-masterclasses/safety-management-systems-in-healthcare or email kerry@hc-uk.org.uk
hub members receive 20% discount. Email info@pslhub.org for discount code.
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09 March 2022
This Westminster conference will examine policy and funding priorities for general practice.
The agenda also looks at wider issues around GP wellbeing, patient access, service integration, and service recovery in the wake of disruptions caused by the pandemic.
Stakeholders and policymakers will discuss progress, issues and next steps for ambitions to increase capacity within general practice for urgent same-day care, tackle areas of inefficiency, and improve transparency and accountability - in the context of the NHS Long Term Plan and the Winter Access Fund.
Overall, the agenda will bring out latest thinking on priorities and key issues moving forward, including:
integration - implementing reforms within the Health and Care Bill and the role of primary care workforce - recruitment and retention, the role of locum and other support staff, supporting mental health and wellbeing, and tackling burnout primary care networks - progress in development and their role in improving local health outcomes innovation and infrastructure - taking forward innovation from the pandemic and how the estate can support innovative working, tackle inefficiencies, and improve patient access going forward personalised care - opportunities and challenges, the role of community services, and ways to improve the delivery of patient-centred care. The conference will be an opportunity for stakeholders to consider the issues alongside key policy officials who are due to attend fromthe DHSC; CQC; the OHID; National Audit Office; and DWP.
Agenda
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17
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18
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09 March 2022 18:00 19:30
Are you interested in storytelling health? Do you want to use narrative as the basis for improvement? Do you want to work with people and hear about their experiences of care? Are you curious about storytelling? If so, come along to the NHS/Hope storytelling festival which is taking place between 9 and 23 March.
You will find out about filmmaking, arts therapy, live performance, storytelling for quality improvement, staff stories, digital stories, how volunteers can capture stories, and hear from the author of a book about storytelling in health and how patient leaders are shaping our programme of digital storytelling. You will also hear how stories are being used across systems as a learning tool.
There will also be the opportunity to take part in online training where you can gain a contribution to your CPD and gain some essential knowledge about a broad range of storytelling methods.
Each session takes place between 6pm and 7.30pm and details can be found here.
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09 March 2022 18:30 19:30
The UK may have now past the worse of the pandemic, but the burden of Long Covid is only going to intensify in the weeks and months ahead.
Estimates suggest that well over a million people are suffering from the condition, nearly half of whom have struggled with persistent symptoms for at least a year.
Many will have developed Long Covid after the recent Omicron wave, which fuelled millions of weekly infections over the Christmas period.
Yet support and treatment for these individuals has been in short supply. The NHS’ dedicated long Covid clinics have struggled to cope with high demand from patients, who feel neglected and ignored by the health system.
Some ‘long haulers,’ as they’re known, have come together to form support groups and have regularly petitioned the government for more help and recognition of their plight.
Despite the many challenges that lie ahead, there is some hope on the horizon: scientists are starting to make progress in better understanding long Covid and closing in on some of the biggest questions surrounding the condition.
To discuss all of these themes, join out expert panel hosted by The Independent's Health Correspondent Rebecca Thomas and Science Correspondent Samuel Lovett, with Dr Elaine Maxwell, Professor Amitava Banerjee and Professor Brendan Delaney.
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