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May 2021

Safety leadership - what, why and how?


In this #RedRisks Live Event hosted by Sonni Gopal with Diane Chadwick-Jones, the key components of safety leadership and the mechanisms by which it strengthens safety performance, including the statistical proof of effectiveness from across industries, are explored.

We know that rules alone don’t drive behaviour, and that even the best trained, most diligent, and well-motivated people can make mistakes due to workplace influences.

For an organisation to be successful, leaders work to shape the culture by the priorities that they set and their engagement with the workforce.

Drawing upon experience from working with many companies, Diane will cover the principles and steps for implementing safety leadership, and how to build your own skills to improve safety in your company. Focussing on:

– What is “safety leadership”?
– Why it improves safety performance?
– How you can build your skills as a safety leader?
Find out more

World hand hygiene day 2021: Effective hand hygiene at the point of care, now more than ever

A high level meeting convened by the World Health Organization Deputy Director General to drive national and local action mainly by high level decision makers, in order to sustain improved hand hygiene behaviour at the point of care. The meeting is organized in the context of the World Hand Hygiene Day 2021. 
Outline the case for the range of hand hygiene investment and improvement efforts to be taken in health care, especially by decision makers at national and facility level. Showcase policy maker and national leads’ views on how to achieve hand hygiene action at the point of care, presenting their country improvement efforts related to the different aspects of the WHO multimodal hand hygiene improvement strategy. Intended for those at national and facility level who can influence hand hygiene investment and programmes (i.e. decision-makers rather than frontline health care workers). Infection prevention and control (IPC), water, sanitation and hygiene (WASH), quality of care and patient safety leads at national level, and WHO and other United Nations agencies representatives and technical leads are invited to join, as well as facility managers, donors, partners and non-governmental organizations (NGOs) (chief executive and director level/technical leads) with an interest in improving hand hygiene in healthcare facilities. 
Agenda and registration

RSM COVID-19 Series: Blood clots - Episode 73

Since the emergence of the disease, severe Covid infections have been associated with a risk of severe and dangerous coagulopathy.

And in recent weeks two vaccines have been linked to a rare increased risk of clotting, in particular cerebral sinus venous thrombosis (CSVT) which requires urgent and specific treatment.

This Royal Society of Medicine webinar will tell the story of our understanding of these coagulation disorders, looking at the causes, risks, diagnosis, and treatments.

Maternity services in England - safety, tackling inequalities, learning from the pandemic, and next steps following the Ockenden Review and the NHS LTP


This Westminister Health Forum policy conference will discuss opportunities and priorities for the third sector in supporting maternity services, with contributions from Helen Hughes, Chief Executive Officer, Patient Safety Learning, and Dr Clea Harmer, Chief Executive, Sands.
Overall, areas for discussion include:
the Ockenden Review and the NHS Long Term Plan - progress and outstanding issues in meeting recommendations and ambitions relating to maternity care care during COVID-19 - adjustments in delivery, lessons learned, and possible directions for post-pandemic maternal care and recovery of services health inequalities - looking at priorities for how they can be addressed and improving support key issues for innovation, safety and regulation. The discussion is bringing together stakeholders with key policy officials who are due to attend from the DHSC and the Health Inspectorate Wales, as well as parliamentary pass-holders from the House of Commons - Health and Social Care Committee.

Leading change - The Philosophical Breakfast Club


Leading Change will bring together world class speakers from a wide range or sectors to share their experiences and insights into leading change and discuss how these lessons can be translated into the delivery of better outcomes in risk industries. The conference creates a psychologically safe environment and has a format that facilitates active discussion and debate amongst the speakers and participants.

IHI Patient Safety Congress 2021


The Institute of Healthcare Improvement (IHI) Patient Safety Congress is the must-attend event for those who want to provide smarter, safer care for all patients. The incredible line-up of keynote speakers, include:
Lucian Leape, MD - Patient Safety Champion Laurel Braitman, PhD - New York Times Best-Selling Author Drum Cafe USA - Global Drumming Group Register

Patient Safety Movement. Be safe in the hospital: Learn how

Sarah Miller, Director of Partnerships, Patient Safety Movement Foundation is joined by Ariana Longley, Chief Operating Officer of the PSMF to discuss how you and your loved ones can prepare before going into the hospital. Ariana highlights the importance of knowing possible risks and alternatives to proposed treatments, things you should bring to your hospital visit, and shares the free resources the Patient Safety Movement Foundation has to offer, both general and COVID-19 resources.

HSIB investigation into asthma management in children


The Healthcare Safety Investigation Branch (HSIB) would like to invite you to their webinar marking the launch of the new report ‘Management of chronic asthma in children aged 16 years and under’.
Asthma is the most common lung disease in the UK, and diagnosis and management of the condition, particularly in children and young people can be complex.
The case study in our investigation features a 5 year old who had a near fatal asthma attack.
In this webinar you will hear from families, our HSIB investigators and from experts in respiratory illness including Dr Jen Townshend and Professor Andrew Bush. The webinar will provide an opportunity for you to explore in greater depth our findings, what we are recommending to improve the outcomes of children and young people with asthma, and give you an opportunity to ask questions.
This webinar will help you understand how HSIB’s experience can be applied to your own healthcare setting, as well as finding out what work will be undertaken nationally to implement our recommendations.

NHS Complaints Summit 2021

This National Virtual Summit focuses on delivering a person-centred approach to complaints handling, investigation, resolution and learning. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care.
The conference will reflect on managing complaints regarding COVID-19 – understanding the standards of care by which the NHS should be judged in a pandemic and in particular responding to complaints regarding  nosocomial transmission of Covid-19 and  delayed treatment due to the pandemic.  The conference will also update delegates on the Complaint Standards Framework for the NHS which is in consultation and due to be published by the PHSO in early 2021, and will lead to a single developmental pathway for all complaints staff that rightly acknowledges complaint handling as a professional skill.
Further information and registration or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org
Follow on Twitter @HCUK_Clare #NHSComplaints

The Caldicott Guardian National Annual Conference 2021

Healthcare Conferences UK in association with Christopher Fincken Former Chair of the UK Caldicott Guardian Council are pleased to announce the 8th National Annual Caldicott Guardians Conference. There are now more than 22,000 Caldicott Guardians in place in health, social care and beyond.  Following the success of our previous Caldicott Guardian Events, this conference aims to bring current and aspiring Caldicott Guardians together to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice.
Chaired by Christopher Fincken, this conference will give you the opportunity to focus on the key areas of developing your skills as an effective Caldicott Guardian, learning from experienced Caldicott Guardians and Caldicott Decision Making. Hot topics this year will focus information sharing with the police, the new Caldicott Principle, information sharing during COVID-19, multi agency information sharing, difficult and ethical issues, and information sharing at the end of life. 

Diabetes management


Diabetes technology, in particular real-time continuous glucose monitoring (rt-CGM) devices are revolutionising the management of type 1 diabetes (T1D). The devices provide important advances in blood glucose monitoring technology that address the unmet need for detection of day-to-day glycaemic variability and patient-specific patterns of hyper- and hypoglycaemia.
Currently it is estimated that less than 5% of people with T1D are using continuous glucose monitoring to manage their diabetes1 and the access to this technology can vary significantly between clinical commissioning groups2 creating vast inequalities in access. Joining this 1 hour webinar you will see thought leaders highlight the key clinical and real-world benefits of rt-CGM use. Explore best practices for patients on intensive insulin therapy and during pregnancy and review current access criteria for diabetes technology across the UK.
This interactive session is designed to bring to life the positive advances in diabetes technology and the importance of gaining access to support long term diabetes management. As well as hearing from thought leaders in diabetes, you will have the opportunity to ask questions throughout.

CDIA 2021: Transforming health care


Be a part of history and join leading minds to explore clinical documentation's impact on patient safety, financial sustainability, and data integrity, in Australia's inaugural CDI conference.
Targeting a broad array of health care stakeholders including CEOs, CFOs, Quality Managers, clinical staff, HIMs, Coders, and Clinical Documentation Specialists in Australia, New Zealand, and the Middle East.
The conference will provide invaluable networking opportunities both in person and virtually with industry experts and like-minded individuals.

Stop The Pressure: Pressure ulcer prevention and management

Chaired by Tina Chambers Past Chair Tissue Viability Society Tissue Viability Consultant, Educator and Advisor & Member, Stop the Pressure Clinical Workstream The National Wound Care Strategy Programme, this conference focuses on the prevention and management of pressure ulcers including monitoring, reporting and improvement and will focus on Learning from the Inaugural National Pressure Ulcer Prevalence and Quality of Care Audit and reflecting on the challenges of COVID-19. 
The conference will open with a timely presentation from Jacqui Fletcher Clinical Lead The National Wound Care Strategy Programme who will give an update on the NWCSP Stop the Pressure recommendations, plans for improving data and learning from COVID-19.

Root Cause Analysis: 1 Day Masterclass

The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training/expertise and with dedicated time and resource to complete the work. This course will include an opportunity for learners to gain a Level 3 qualification (A level equivalent) in RCA skills (2 credits / 20 hours) on successful completion of a short-written assignment.
This one-day course is designed to provide delegates with the key skills and knowledge that they will require to conduct Root Cause Analysis effectively. The course content walks learners through the seven-key stages to conducting a high-quality Root Cause Analysis investigation. It pays particular attention to planning and managing investigations, interviewing staff, mapping information, using appropriate analysis tools to establish contributory factors, plus focus on creating fit-for-purpose action plans and final reports. It advocates Root Cause Analysis as a teambased approach and concur with NHS Improvement’s 2018 statement ‘investigations must be led by trained investigators with the support of an appropriately resourced investigation team’.
Further information and registration to book your place or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email info@pslhub.org

Clinical negligence: Update for clinicians & managers

This conference will update clinicians and managers on clinical negligence with a particular focus on current issues and the COVID-19 pandemic and the impact on clinical negligence claims. Featuring leadings legal experts, NHS Resolution and experienced clinicians the event will provide an update on current claims the conference will discuss why patients litigate, The Coronavirus Act 2020 and Clinical Negligence Scheme for Coronavirus, responding to claims regarding COVID-19 and the implications of the coronavirus clinical negligence claims protocol. There will be an extended masterclass on trends in clinical negligence claims and responding to claims followed by an extended focus on Maternity Claims.
The conference will close with a case study on the advantages of bringing together complaints, claims and patients safety investigation, and practical experiences of coronavirus complaints at claims at an NHS Trust – including understanding the standard of care on which services should be judged, and a final session on supporting clinicians when a claim is made against them.
Further information and registration or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org

The shocking truth regarding job-related problems prior to nurse suicide


We have known for several years that nurses are at higher risk of suicide than the general population and that nurses have more job-related problems recorded prior to death by suicide. What we have now learned about those job-related problems is troublesome at best with implications for risk managers, hospital executives, and all leaders in healthcare. The panel in the Patient Safety Association webinar will describe the issues and implications for advocacy and policy change necessary to right the wrongs leading to death by suicide amongst nurses through personal testimony and review of recent research findings. This webinar is sponsored by CHPSO.
By the end of the session, the participants will be able to:
Identify major issues stemming from the workplace that lead to death by suicide. Identify institutional, professional, and individual actions that can be taken to reduce risk. Describe the flaws in the current system that prevent accurately tracking and action-planning to reduce risks amongst nurses. Register

HSJ Webinar in association with NHS South, Central and West Commissioning Support Unit: The NHS workforce in a new world


What will the new world of work look like in the NHS post-pandemic is the crucial question being examined in an HSJ webinar.
The webinar will bring together a panel of experts to discuss what skills NHS staff will need as the world of work changes, with the likelihood that some work that has been done face-to-face will be virtual.
On the panel will be Elspeth Griffiths, director of HR, workforce and OD for NHS South Central and West Commissioning Support Group, Kate Jarman, director of communications and corporate affairs, Milton Keynes University Hospital, Henrietta Mbeah-Bankas, head of blended learning and digital literacy project lead, Health Education England and Rosalind Penny, director of HR & OD, Integrated Care System for Buckinghamshire, Oxfordshire and Berkshire West. Chairing the discussion will be HSJ senior correspondent Annabelle Collins.
This HSJ webinar, in association with NHS South, West and Central Commissioning Support Unit, will look at how the working lives of NHS staff – both clinical and non-clinical – will change, how to upskill existing staff with new skills and make their lives mote satisfying, and whether there are easy wins NHS organisations can aim for.

Improving lung health in England - priorities for prevention, care delivery, and innovation


In this Westminster Health Forum event, delegates will assess the priorities for improving lung health in England.
Areas for discussion include:
responding to the pandemic, and the challenges of long COVID lung health in the implementation of the NHS Long Term Plan optimising respiratory prescribing promoting prevention and addressing inequalities, including air quality improvement and developing healthy communities next steps for integrated respiratory care, rehabilitation and care at a local level research, innovation and priorities for service transformation. Register

Patient powered safety

Patient powered safety is about harnessing the power of patient knowledge and their networks to enhance safety of care. It is a platform in making care safe for patients, families, friends, carers, nurses, doctors, researchers, technology companies, health service managers, designers and engineers. 
The third symposium for Patient powered safety is being held online using an online.

Neurological and neuropsychiatric complications of COVID-19


This webinar is organised by the Fellowship of Postgraduate Medicine. The panel will review the neurological and neuropsychiatric sequelae of COVID-19, what is known about this emerging spectrum of disorders, It is timely to review what we know and don’t know about the neurological and neuropsychiatric sequelae of COVID-19, what is known about why they happen and what treatments to consider.

Monitoring & reducing medication errors: High risk medicines & patient groups

This conference focuses on reducing medication errors and resulting harm in line with the WHO Medication without Harm Programme goal to reduce the level of severe, avoidable harm related to medications by 50% over the next five years. The conference focuses on prioritising high risk medications and high risk patient groups to enable your interventions to have the highest impact on patient care and reduction in patient harm. The conference which aims to bring together clinicians and pharmacists, managers, and medication safety officers and leads will reflect on medication safety issues that have arisen as a result of the COVID-19 pandemic, understand current national developments, and to debate and discuss key issues and areas they are facing in improving and monitoring medication safety, and reducing medication errors and harm in hospitals. There will also be a focus on prescribing error following the recent HSIB investigation and the January 2021 investigation into prescribing error in children.
Further information and registration or email: kerry@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org
Follow the conversation on Twitter #MedicationErrors

Implementing the Duty of Candour with empathy

This masterclass will provide participants with an in-depth knowledge of what needs to be done to comply with the duty of candour; clarify ‘grey areas’ and provide guidance on dealing with difficult situations which may arise. It will provide participants with an understanding of good practice in implementing the duty and, in particular doing so in a meaningful way with empathy, to not only comply, but to work with patients and loved ones in a way that puts the emotional experience at the heart of communication.
Anyone with responsibility for implementing the duty of candour should attend, whether as a health or social care professional or at an organisational level, be it in the NHS, private healthcare or social care. Health and social care professionals; staff with responsibility for quality, safety, clinical governance, safety investigations, complaints or CQC compliance, patient experience and executive teams would benefit from attending.
Further information and registration or email: nicki@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org

Communications on the maternity frontline


In this webinar from BAME Birthing With Colour, the panel shares their experiences of what communication on the maternity frontline means in practice. They'll discuss what it takes to deliver critical information clearly and sensitively across a range of scenarios - what works and hasn't worked - as well as the tools available to support the clearest of communication and highest quality of care for women, babies and their families.
Join the webinar to discuss:
The realities of communication on the maternity frontline. Lessons learned and what to watch out for. Cultural sensitivity. Language barriers. Different levels of understanding. How can staff know they have communicated clearly? The tools available and being developed. Register

CVD prevention and digital transformation: Challenging the status quo


Cardiovascular disease (CVD) has become a significant long-term focus for the NHS. Given that CVD is largely preventable it is the single biggest area where the NHS can save lives over the next decade. By embracing digital technology, we can continue to close the gap in identifying people who are living undetected with high-risk conditions, such as Atrial Fibrillation.
Chaired by Helen Williams - National Specialty Adviser for CVD Prevention at NHS England & Improvement, this webinar will highlight new approaches that show how the adoption of innovative ECG technology in both Primary Care investigations and Secondary Care detection and palpitation monitoring can improve efficacy and provide cost savings to the NHS and social care.

The NHS ICU Virtual Summit: Future-proofing critical care

The countries focus on critical care services in England has increased because of COVID-19. A significant proportion of hospitalised patients with COVID-19 require help with breathing, including mechanical ventilation and other services critical care staff and units provide.
Delivering sufficient critical care capacity goes beyond physical infrastructures – such as having more beds and equipment – and requires sufficient numbers of trained and available staff.
The NHS ICU Virtual Summit: Future-Proofing Critical Care conference aims to celebrate the current efforts of ICU staff, in this time of unprecedented strain, via best practice and practical insight. We will also take a look at some key areas of potential improvement including:
Understanding intensive care staffing, occupancy and capacity. Infection control. Crisis management and emergency preparedness. Clinical Information Systems. NHS staff and services will continue to be tested to their limits over the coming months, this short but high-value session aims to bring peers together from across the UK to share best practice and outcomes.

Learn faster and better together: The power of After Action Review

The broad aim of the webinar is to promote After Action Review (AAR) as a valuable tool to promote learning and patient safety improvement.

It will:
• Show how AAR can support, empower and enable teams to identify learning and good practice
• Share knowledge on how to apply AAR for impact
• Excite potential new users to adopt this approach

Judy Walker, a leading expert in AAR and its adoption for impact in healthcare, will set the scene explaining ‘What is AAR, why is it so valuable and what helps successfully embed it in organisations.”

To demonstrate that AAR is a practical and valuable ‘how to tool,’ we want to share case study evidence from healthcare clinicians and leaders. We’re looking to showcase the experience of 3 or 4 organisations, sharing why they have adopted AAR and the benefits planned and impact.

CARE Webinar. Ventilator-associated pneumonia: Lessons and advances in practice


This webinar, moderated by Dr Charlotte Tai, will discuss the lessons learnt and advances in practice in diagnosis, treatment, and prevention of Ventilator-associated Pneumonia.
The role of the oral cavity and the endotracheal tube in the aetiology of VAP Dr Matt Wise, Consultant Adult Critical Care, University Hospital of Wales Relationship between VAP and mortality Professor Saad Nseir, Professor of Critical Care at the Medical School of Lille, France Ventilator-associated pneumonia in critically ill patients with COVID-19 Dr Andrew Conway Morris, Honorary Consultant in Intensive Care Medicine, Cambridge University Hospitals NHS Foundation Trust Panellists: Dr Mark Blunt, Lead Critical Care Consultant, Queen Elizabeth Hospital, Kings Lynn Helen Hughes, Chief Executive, Patient Safety Learning

CQC strategy launch webinar


Join the Care Quality Commission (CQC) webinar as we launch our new five-year strategy and set out our ambitions for the future.
This webinar will:
Set out CQC's ambitions for the future. Hear from CQC's Chief Inspectors as they outline the headline strategy themes. Outline priorities for year one Have time for a Q&A session This one-hour webinar is aimed at to all those who fed back on the CQC strategy consultation.