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May 2021

Maternity services in England - safety, tackling inequalities, learning from the pandemic, and next steps following the Ockenden Review and the NHS LTP


This Westminister Health Forum policy conference will discuss opportunities and priorities for the third sector in supporting maternity services, with contributions from Helen Hughes, Chief Executive Officer, Patient Safety Learning, and Dr Clea Harmer, Chief Executive, Sands.
Overall, areas for discussion include:
the Ockenden Review and the NHS Long Term Plan - progress and outstanding issues in meeting recommendations and ambitions relating to maternity care care during COVID-19 - adjustments in delivery, lessons learned, and possible directions for post-pandemic maternal care and recovery of services health inequalities - looking at priorities for how they can be addressed and improving support key issues for innovation, safety and regulation. The discussion is bringing together stakeholders with key policy officials who are due to attend from the DHSC and the Health Inspectorate Wales, as well as parliamentary pass-holders from the House of Commons - Health and Social Care Committee.

IHI Patient Safety Congress 2021


The Institute of Healthcare Improvement (IHI) Patient Safety Congress is the must-attend event for those who want to provide smarter, safer care for all patients. The incredible line-up of keynote speakers, include:
Lucian Leape, MD - Patient Safety Champion Laurel Braitman, PhD - New York Times Best-Selling Author Drum Cafe USA - Global Drumming Group Register

NHS Complaints Summit 2021

This National Virtual Summit focuses on delivering a person-centred approach to complaints handling, investigation, resolution and learning. Through national updates, practical case studies and in depth expert sessions the conference aims to improve the effectiveness of complaints handling within your service, and ensure that complaints lead to change and improvements in patient care.
The conference will reflect on managing complaints regarding COVID-19 – understanding the standards of care by which the NHS should be judged in a pandemic and in particular responding to complaints regarding  nosocomial transmission of Covid-19 and  delayed treatment due to the pandemic.  The conference will also update delegates on the Complaint Standards Framework for the NHS which is in consultation and due to be published by the PHSO in early 2021, and will lead to a single developmental pathway for all complaints staff that rightly acknowledges complaint handling as a professional skill.
Further information and registration or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org
Follow on Twitter @HCUK_Clare #NHSComplaints

The Caldicott Guardian National Annual Conference 2021

Healthcare Conferences UK in association with Christopher Fincken Former Chair of the UK Caldicott Guardian Council are pleased to announce the 8th National Annual Caldicott Guardians Conference. There are now more than 22,000 Caldicott Guardians in place in health, social care and beyond.  Following the success of our previous Caldicott Guardian Events, this conference aims to bring current and aspiring Caldicott Guardians together to understand current issues and the national context, and to debate and discuss key issues and areas they are facing in practice.
Chaired by Christopher Fincken, this conference will give you the opportunity to focus on the key areas of developing your skills as an effective Caldicott Guardian, learning from experienced Caldicott Guardians and Caldicott Decision Making. Hot topics this year will focus information sharing with the police, the new Caldicott Principle, information sharing during COVID-19, multi agency information sharing, difficult and ethical issues, and information sharing at the end of life. 

Diabetes management


Diabetes technology, in particular real-time continuous glucose monitoring (rt-CGM) devices are revolutionising the management of type 1 diabetes (T1D). The devices provide important advances in blood glucose monitoring technology that address the unmet need for detection of day-to-day glycaemic variability and patient-specific patterns of hyper- and hypoglycaemia.
Currently it is estimated that less than 5% of people with T1D are using continuous glucose monitoring to manage their diabetes1 and the access to this technology can vary significantly between clinical commissioning groups2 creating vast inequalities in access. Joining this 1 hour webinar you will see thought leaders highlight the key clinical and real-world benefits of rt-CGM use. Explore best practices for patients on intensive insulin therapy and during pregnancy and review current access criteria for diabetes technology across the UK.
This interactive session is designed to bring to life the positive advances in diabetes technology and the importance of gaining access to support long term diabetes management. As well as hearing from thought leaders in diabetes, you will have the opportunity to ask questions throughout.

Stop The Pressure: Pressure ulcer prevention and management

Chaired by Tina Chambers Past Chair Tissue Viability Society Tissue Viability Consultant, Educator and Advisor & Member, Stop the Pressure Clinical Workstream The National Wound Care Strategy Programme, this conference focuses on the prevention and management of pressure ulcers including monitoring, reporting and improvement and will focus on Learning from the Inaugural National Pressure Ulcer Prevalence and Quality of Care Audit and reflecting on the challenges of COVID-19. 
The conference will open with a timely presentation from Jacqui Fletcher Clinical Lead The National Wound Care Strategy Programme who will give an update on the NWCSP Stop the Pressure recommendations, plans for improving data and learning from COVID-19.

Root Cause Analysis: 1 Day Masterclass

The course will offer a practical guide to Root Cause Analysis with a focus on systems-based patient safety investigation as proposed by the forthcoming National Patient Safety Incident Response Framework which emphasises the requirement for investigations to be led by those with safety investigation training/expertise and with dedicated time and resource to complete the work. This course will include an opportunity for learners to gain a Level 3 qualification (A level equivalent) in RCA skills (2 credits / 20 hours) on successful completion of a short-written assignment.
This one-day course is designed to provide delegates with the key skills and knowledge that they will require to conduct Root Cause Analysis effectively. The course content walks learners through the seven-key stages to conducting a high-quality Root Cause Analysis investigation. It pays particular attention to planning and managing investigations, interviewing staff, mapping information, using appropriate analysis tools to establish contributory factors, plus focus on creating fit-for-purpose action plans and final reports. It advocates Root Cause Analysis as a teambased approach and concur with NHS Improvement’s 2018 statement ‘investigations must be led by trained investigators with the support of an appropriately resourced investigation team’.
Further information and registration to book your place or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email info@pslhub.org

Clinical negligence: Update for clinicians & managers

This conference will update clinicians and managers on clinical negligence with a particular focus on current issues and the COVID-19 pandemic and the impact on clinical negligence claims. Featuring leadings legal experts, NHS Resolution and experienced clinicians the event will provide an update on current claims the conference will discuss why patients litigate, The Coronavirus Act 2020 and Clinical Negligence Scheme for Coronavirus, responding to claims regarding COVID-19 and the implications of the coronavirus clinical negligence claims protocol. There will be an extended masterclass on trends in clinical negligence claims and responding to claims followed by an extended focus on Maternity Claims.
The conference will close with a case study on the advantages of bringing together complaints, claims and patients safety investigation, and practical experiences of coronavirus complaints at claims at an NHS Trust – including understanding the standard of care on which services should be judged, and a final session on supporting clinicians when a claim is made against them.
Further information and registration or email: kate@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org

Improving lung health in England - priorities for prevention, care delivery, and innovation


In this Westminster Health Forum event, delegates will assess the priorities for improving lung health in England.
Areas for discussion include:
responding to the pandemic, and the challenges of long COVID lung health in the implementation of the NHS Long Term Plan optimising respiratory prescribing promoting prevention and addressing inequalities, including air quality improvement and developing healthy communities next steps for integrated respiratory care, rehabilitation and care at a local level research, innovation and priorities for service transformation. Register

Patient powered safety

Patient powered safety is about harnessing the power of patient knowledge and their networks to enhance safety of care. It is a platform in making care safe for patients, families, friends, carers, nurses, doctors, researchers, technology companies, health service managers, designers and engineers. 
The third symposium for Patient powered safety is being held online using an online.

Monitoring & reducing medication errors: High risk medicines & patient groups

This conference focuses on reducing medication errors and resulting harm in line with the WHO Medication without Harm Programme goal to reduce the level of severe, avoidable harm related to medications by 50% over the next five years. The conference focuses on prioritising high risk medications and high risk patient groups to enable your interventions to have the highest impact on patient care and reduction in patient harm. The conference which aims to bring together clinicians and pharmacists, managers, and medication safety officers and leads will reflect on medication safety issues that have arisen as a result of the COVID-19 pandemic, understand current national developments, and to debate and discuss key issues and areas they are facing in improving and monitoring medication safety, and reducing medication errors and harm in hospitals. There will also be a focus on prescribing error following the recent HSIB investigation and the January 2021 investigation into prescribing error in children.
Further information and registration or email: kerry@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org
Follow the conversation on Twitter #MedicationErrors

Implementing the Duty of Candour with empathy

This masterclass will provide participants with an in-depth knowledge of what needs to be done to comply with the duty of candour; clarify ‘grey areas’ and provide guidance on dealing with difficult situations which may arise. It will provide participants with an understanding of good practice in implementing the duty and, in particular doing so in a meaningful way with empathy, to not only comply, but to work with patients and loved ones in a way that puts the emotional experience at the heart of communication.
Anyone with responsibility for implementing the duty of candour should attend, whether as a health or social care professional or at an organisational level, be it in the NHS, private healthcare or social care. Health and social care professionals; staff with responsibility for quality, safety, clinical governance, safety investigations, complaints or CQC compliance, patient experience and executive teams would benefit from attending.
Further information and registration or email: nicki@hc-uk.org.uk
hub members receive 10% discount. Email: info@pslhub.org

The NHS ICU Virtual Summit: Future-proofing critical care

The countries focus on critical care services in England has increased because of COVID-19. A significant proportion of hospitalised patients with COVID-19 require help with breathing, including mechanical ventilation and other services critical care staff and units provide.
Delivering sufficient critical care capacity goes beyond physical infrastructures – such as having more beds and equipment – and requires sufficient numbers of trained and available staff.
The NHS ICU Virtual Summit: Future-Proofing Critical Care conference aims to celebrate the current efforts of ICU staff, in this time of unprecedented strain, via best practice and practical insight. We will also take a look at some key areas of potential improvement including:
Understanding intensive care staffing, occupancy and capacity. Infection control. Crisis management and emergency preparedness. Clinical Information Systems. NHS staff and services will continue to be tested to their limits over the coming months, this short but high-value session aims to bring peers together from across the UK to share best practice and outcomes.